Skip to content

About Us

We exist to enable sustainability in the built environment.

Let's make a difference together.

With 40% of all Green House Gas emissions coming from the built environment, our approach is direct and uncomplicated. Make a real impact by partnering with Uni Smart to support our planet’s sustainability. Your investment in our services will help create positive change. We need to start immediately as time is not on our side.

The Customer Partnership Journey.

CONSULT

DESIGN

INSTALL

COMMISSION

MAINTENANCE

SUPPORT

CONSULT

DESIGN

INSTALL

COMMISSION

MAINTENANCE

SUPPORT

Our aim is to be your partner of choice as a Smart Building Managed Service Provider, we have a structured and comprehensive approach to the client journey, guaranteeing seamless integration and ongoing support. Here is our approach for each stage:

CONSULT

Consultation: We kickstart the client journey with a comprehensive consultation process. We make sure to thoroughly grasp our clients’ unique requirements, obstacles, and objectives. We have discussions to gain insights into their current infrastructure, pain points, and desired outcomes. During this meeting, we establish the groundwork for a customised solution that perfectly matches their goals.

DESIGN

Design: Utilising the information gathered in the initial discussions, we move forward with creating a tailored smart building solution. Our team carefully develops a detailed plan that meets the client’s needs and incorporates the latest technologies for top-notch efficiency and performance. Our designs focus on long-term viability and adaptability, prioritising sustainability and scalability.

INSTALL

Install: With the design finalised, we quickly transition to the installation phase. Our expert team carries out the implementation process with accuracy and expertise. We are committed to meeting deadlines and maintaining high quality to ensure minimal impact on the client’s business. From setting up the hardware to integrating software, we take care of every step of the installation with precise attention to detail.

COMMISSION

Commission: Upon installation, we move forward with commissioning the smart building solution. We ensure that all components are thoroughly tested and validated to guarantee seamless functionality. We work closely with the client to resolve any issues or adjust configurations as required. We aim to provide a fully optimised system that not only meets but surpasses expectations.

MAINTENANCE

Maintenance: Providing maintenance, a key aspect of our dedication to ensuring client satisfaction goes beyond the initial installation and commissioning. We provide a wide range of maintenance and customer support services to guarantee the ongoing performance and dependability of the smart building solution.

SUPPORT

Customer Support: Our team is here to help with any questions or concerns you may have. From technical assistance to troubleshooting and general guidance, count on us for prompt and reliable support. We aim to guarantee our clients have a positive experience and can fully utilise the benefits of their smart building solutions.

Throughout the client experience, we prioritise providing outstanding value, dependability, and creativity. From the first meeting to continuous assistance, we are committed to assisting our clients in reaching their smart building objectives with the assurance of a long-term trusted partnership.

Uni-Smart Solutions QMS Policy Statement

Uni-Smart Solutions is a UK based Smart Building value added reseller.

The heart of the business is creating sustainability in the built environment.  We consult, design, install, commission, maintain and support a range of IoT Smart Building solutions, from lighting, HVAC, metering, wireless network, digital twin, BIM, emergency lighting, Legionella, air, asset tracking, occupancy, people counting and more.

We are committed to continuous improvement and have established a Quality Management System (QMS), which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our committed aim to provide an assurance of the reliability and dependability of the products and services we provide:

  • Regular gathering and monitoring of customer feedback
  • A customer complaints procedure
  • Selection and performance monitoring of suppliers against set criteria
  • Training and development of our employees
  • Regular audit of our internal processes and work procedures and forms
  • Measurable quality objectives which reflect our business aims
  • Management reviews

Our Mission

Building the future one sustainable step at a time.

Our Managing Director is ultimately responsible for Quality at Uni-Smart and all our employees have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the company.

Our Partners

Would you like to know more?

Looking to get smarter?

EcoPulse Digital Twin

Discover how Uni-Smart Solutions can support your first step towards making your building smarter and achieve your environmental and sustainability goals.