About Us
We exist to enable sustainability in the built environment.
Let's make a difference together.
With 40% of all Green House Gas emissions coming from the built environment, our approach is direct and uncomplicated. Make a real impact by partnering with Uni Smart to support our planet’s sustainability. Your investment in our services will help create positive change. We need to start immediately as time is not on our side.
The Customer Partnership Journey.
CONSULT
DESIGN
INSTALL
COMMISSION
MAINTENANCE
SUPPORT
CONSULT
DESIGN
INSTALL
COMMISSION
MAINTENANCE
SUPPORT
Our aim is to be your partner of choice as a Smart Building Managed Service Provider, we have a structured and comprehensive approach to the client journey, guaranteeing seamless integration and ongoing support. Here is our approach for each stage:
CONSULT
Consultation: We kickstart the client journey with a comprehensive consultation process. We make sure to thoroughly grasp our clients’ unique requirements, obstacles, and objectives. We have discussions to gain insights into their current infrastructure, pain points, and desired outcomes. During this meeting, we establish the groundwork for a customised solution that perfectly matches their goals.
DESIGN
Design: Utilising the information gathered in the initial discussions, we move forward with creating a tailored smart building solution. Our team carefully develops a detailed plan that meets the client’s needs and incorporates the latest technologies for top-notch efficiency and performance. Our designs focus on long-term viability and adaptability, prioritising sustainability and scalability.
INSTALL
Install: With the design finalised, we quickly transition to the installation phase. Our expert team carries out the implementation process with accuracy and expertise. We are committed to meeting deadlines and maintaining high quality to ensure minimal impact on the client’s business. From setting up the hardware to integrating software, we take care of every step of the installation with precise attention to detail.
COMMISSION
Commission: Upon installation, we move forward with commissioning the smart building solution. We ensure that all components are thoroughly tested and validated to guarantee seamless functionality. We work closely with the client to resolve any issues or adjust configurations as required. We aim to provide a fully optimised system that not only meets but surpasses expectations.
MAINTENANCE
Maintenance: Providing maintenance, a key aspect of our dedication to ensuring client satisfaction goes beyond the initial installation and commissioning. We provide a wide range of maintenance and customer support services to guarantee the ongoing performance and dependability of the smart building solution.
SUPPORT
Customer Support: Our team is here to help with any questions or concerns you may have. From technical assistance to troubleshooting and general guidance, count on us for prompt and reliable support. We aim to guarantee our clients have a positive experience and can fully utilise the benefits of their smart building solutions.
Throughout the client experience, we prioritise providing outstanding value, dependability, and creativity. From the first meeting to continuous assistance, we are committed to assisting our clients in reaching their smart building objectives with the assurance of a long-term trusted partnership.
Uni-Smart Solutions QMS Policy Statement
Uni-Smart Solutions is a UK based Smart Building value added reseller.
The heart of the business is creating sustainability in the built environment. We consult, design, install, commission, maintain and support a range of IoT Smart Building solutions, from lighting, HVAC, metering, wireless network, digital twin, BIM, emergency lighting, Legionella, air, asset tracking, occupancy, people counting and more.
We are committed to continuous improvement and have established a Quality Management System (QMS), which provides a framework for measuring and improving our performance.
We have the following systems and procedures in place to support us in our committed aim to provide an assurance of the reliability and dependability of the products and services we provide:
- Regular gathering and monitoring of customer feedback
- A customer complaints procedure
- Selection and performance monitoring of suppliers against set criteria
- Training and development of our employees
- Regular audit of our internal processes and work procedures and forms
- Measurable quality objectives which reflect our business aims
- Management reviews
Our Mission
Building the future one sustainable step at a time.
Our Managing Director is ultimately responsible for Quality at Uni-Smart and all our employees have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the company.
Modern Slavery Statement
Uni Smart Solutions is a UK based Smart Building value added reseller, partnering with some of the world’s most innovative and advanced technology brands on the market today.
Modern slavery is when someone loses their freedom and is controlled and exploited by another person or people for personal or commercial gain. It is an umbrella term for many forms of slavery including but not exclusive to human trafficking. Modern slavery can take many different forms, but usually includes tricking, threatening or physically forcing people either into work for little or no pay, committing crimes or sexually exploiting them all to profit the trafficker.
We recognise our business practices can always be improved and we are committed to understanding more about modern slavery and improving our practices to ensure slavery and human trafficking are not present within our business. We assess our business and supply chain, which involves taking geographical, industry and market factors into consideration in order to identify categories of supply chain that may present a higher risk of modern slavery.
We expect organisations we transact with to adopt and enforce policies to comply with legislation.
We ensure: our values, which are embedded throughout our business, set the parameters for how we expect our people to behave with colleagues, clients and society we seek to treat everyone fairly and consistently, creating a workplace and business environment that is open, transparent and trusted.
- Employment policies that protect our people from unfair treatment and promote a fair and inclusive workplace.
- Robust and ethical recruitment processes in line with UK employment laws, including: ‘right to work’ document checks (we operate these in line with GDPR and will not retain identity documents for longer than is necessary); contracts of employment and checks to ensure everyone employed is 16 and above.
- Market-driven pay and rewards reviewed annually.
- Wellbeing strategy and initiatives to support our people’s physical and mental wellbeing and lifestyle choices.
We encourage our people to report any suspected instances of modern slavery and related unethical behaviour, by directing our people to modernslavery.co.uk to provide useful information on how to recognise different types of slavery, how to spot the signs and details of their telephone helpline.
Our Partners
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